Thursday, July 16, 2015

The abnormal normal.dotm issue

I am sure some of you must have seen this error atleast once while using a ms office product such as word or excel
Normal.dotm issue - This file is in use by another application or user


To fix this here's what you can do..

Add this key to your registry:
[HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Options\WordMail]
"ATUserAdded"=dword:00000001"
or/and
navigate to:
C:\Users\%username%\AppData\Roaming\Microsoft\Templates
Delete the 'normal' files...
Next time you open and close Word application a new normal.dotm file should be automatically created. 

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